Frequently Asked Questions
Everything you need to know about shopping with Poochie Fashion.
How do I determine the right size for my pet?
We provide a detailed size chart on every product page. Please measure your pet's neck, chest, and length carefully, and if they are between sizes, we recommend choosing the larger size for a comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy on all unworn and unwashed items with original tags. For hygiene reasons, items must be free of pet hair to qualify for a full refund or exchange.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
Are your materials safe for pets with sensitive skin?
Yes, we prioritize high-quality, breathable fabrics like organic cotton and soft blends to ensure your pet stays stylish without irritation.
Can I track my shipment?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.
Do you offer wholesale opportunities?
We love partnering with boutiques! Please contact our wholesale department through our contact form for information regarding bulk pricing and minimum order quantities.